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Fans demand refund for overturned WWE PPV result… and get it

On Sunday, WWE held their Night of Champions pay-per-view. In the main event, Daniel Bryan won the WWE Championship from Randy Orton under slightly dubious circumstances thanks to a fast count from the referee. The next night on Raw, the championship was declared vacant. This screwy series of events is generally known as a Dusty finish, and is a very common occurrence in pro wrestling. It is scripted after all.

Well, some fans weren't exactly pleased with this. According to a report from PWInsider, a WWE fan called Cox Cable and demanded a refund because of the overturned result. Shockingly, they appeased him. The worst part is that this wasn't the only fan to make the request!

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An Elite member wrote me to tell me that he called Cox Cable and asked for a refund due to the finish of the Night Of Champions PPV being overturned. He said that Cox eventually gave it to him and the representative told him that other people had asked for a refund for the same reason.

Is this real life? Fans feel they deserve their money back after the ending of a scripted show is changed after the fact? Dudes – it's not that serious. You paid for a three-hour PPV, and unless they were technical difficulties, that should be the end of discussion.

I'd like to know what the next step is. If a result on a UFC card is overturned because of a positive drug test, is that worth a refund? If you order a movie on PPV and a sequel is announced, is that worth a refund because the ending is invalidated by a second movie in the series? If you're a Browns fan that ordered Sunday Ticket, do you demand a refund because the team traded their best player and is going in the tank for the next 14 games? 

Cox really opened themselves up for numerous frivolous claims in the future, and the interest of great customer service overpowered logic in this situation. Of course, it's entirely possible the person in charge of customer service at Cox could be this guy.

UPDATE: WWE has provided a statement to AA about the matter, so we'll share it with you.

“While certain fans may not have liked the continuing storyline following Night of Champions, we’re certain that the 3-hour pay-per-view event delivered all the entertainment and excitement expected from WWE.”  

[PWInsider]

About Joe Lucia

Joe is the managing editor of The Outside Corner and a contributing author at Awful Announcing. He lives in Harrisburg, Pennsylvania, and is stuck somewhere between tolerating and hating Pittsburgh and Philadelphia sports.

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