The pay per view cablecast for the Floyd Mayweather vs. Manny Pacquiao has begun, but for viewers nationwide who have been trying to buy the fight in the hours leading up to the big event, they are finding some difficulty.
Subscribers to some of the major cable and satellite providers report problems in accessing the pay per view. Now HBO and Showtime had been appealing to people to buy the fight early so they wouldn’t encounter problems, but fans usually buy pay per views on the day of, usually just hours or even minutes before the PPV begins.
Charter has acknowledged the difficulties for ordering the fight:
https://twitter.com/CharterCom/status/594673009539035136
The New York Times’ Richard Sandomir notes that HBO is pleading patience:
HBO says"There are more orders tonight than any night in PPV history.Fans should just be patient and distributors will process their orders"
— Richard Sandomir (@RichSandomir) May 3, 2015
But that still hasn’t prevented the outages.
My count of cable companies currently fielding PPV issue tweets:
Verizon
Cox
Charter
Comcast
Cablevision
DirecTV
DISH
Bright House
AT&T
RCN— Steve Kopack (@SteveKopack) May 3, 2015
This is cable’s worst nightmare as people get together for parties at homes across the country and as they press their remotes to order the fight, viewers get nothing. Cable providers will have to provide refunds or credits to angry customers who are expecting to watch the pay per view, but are getting disappointment instead.
Can't ignore reports of people tweeting they can't get MayPac ppv. You'd think pay-tv providers would have been ready for big ordering load.
— Richard Sandomir (@RichSandomir) May 3, 2015
We’ll continue to monitor the story and update as more information becomes available.
UPDATE, 11:18 p.m. ET: Sports Illustrated reports the start of the Mayweather-Pacquiao fight will be delayed due to the PPV issues:
Update: HBO's Mark Taffet told @ChrisMannixSI that #MayPac could be delayed about 45 min due to pay-per-view issues http://t.co/a106MaV4Ct
— Sports Illustrated (@SInow) May 3, 2015
HBO's Ray Stallone just confirmed what SI reported earlier: "Unbelievable ordering" has created some delays/problems with PPV orders.
— Chris Mannix (@ChrisMannixYS) May 3, 2015
HBO’s Jim Lampley has acknowledged on the PPV that the fight is being delayed. This is unbelievable.
Lampley just announced that they are essentially stalling so that cable systems can process orders & catch up.
— Matt Sarzyniak (@mattsarz) May 3, 2015
UPDATE, 11:59 p.m. ET: Deadline reports that despite the problems with the PPV’s across the country, the fight will net a huge amount of buys which means a lot of money for HBO/Showtime.
Mayweather-Pacquiao Fight Nets $400M For HBO/Showtime; Hollywood Comes Big http://t.co/ZeIeixA7dz
— Deadline Hollywood (@Deadline) May 3, 2015
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