The people manning social media accounts for Dish and CBS aren’t having a happy Thanksgiving, as they’re having to deal with a whole lot of complaints from those missing the Dallas Cowboys-Los Angeles Chargers game. The carriage dispute that’s seen CBS pull their broadcast affiliates off Dish in 14 major markets, including both Dallas-Fort Worth and Los Angeles, has carried on into the game, affecting an estimated three million customers. (CW affiliates have been pulled in many markets too, and CBS cable networks, including CBS Sports Network, have been pulled nationwide, but it’s the broadcast network that’s the biggest deal here.) And that’s led to a whole lot of angry tweets at Dish, and some at CBS and some of the affiliates involved:
https://twitter.com/josearios92/status/933366527381987329
So is @dish and @CBS going to resolve their issue by tomorrow. My parents have dish and if I have to miss the Cowboys because of two companies being petty, I'm gonna be pissed
— Mo (@Mo_S10) November 23, 2017
https://twitter.com/LeeLeeBeth13/status/933458653427924992
https://twitter.com/dirtycochinaa/status/933806980606648320
What the flying f***?! @CBSDFW @CBS y'all are seriously going to pull a black out on @dish for Thanksgiving?!?! Do you realize how many viewers you're losing for the Cowboys vs Chargers game?! #stupid #getyourcraptogether
— Jessica (@Jess06ct) November 23, 2017
https://twitter.com/Swagadelik/status/933806674736848897
@dish and @CBSDFW need to get it figured out. @CBSDFW trying to rip people off!
— Eric Myers (@C6GS12) November 23, 2017
https://twitter.com/lateralusTX/status/933805696268816384
Over at the official support Dish Answers account, they’re blaming CBS’ demands and telling customers to call CBS to complain:
Good afternoon, Jennifer. I understand missing your channels can be frustrating. We are working to get the channels back as soon as possible, as well as keep our prices as low as possible for our valued customers. At this time, They're demanding an unre… https://t.co/vvlX9KnnDz
— DISH Answers (@dish_answers) November 23, 2017
The channel owner chose to impact customers and take away programming. Contact your local station manager, ad sales department or newsroom and let them know that you support DISH. Demand that they end this dispute and get your station back on the air. D… https://t.co/Q36W97urFL
— DISH Answers (@dish_answers) November 23, 2017
Tony we will continue to work to get the channel(s) back for our customers! Please visit our website: https://t.co/LvsjnlZlXU. This website provides the same information and updates that our representatives would share and allows you to leave feedback for our executive team. -MH
— DISH Answers (@dish_answers) November 23, 2017
There are some options for those affected, including using a digital antenna or signing up for a free trial of streaming service CBS All-Access. But that isn’t going to work for everyone. And this dispute has messed up Thanksgiving plans for many, and that’s only going to lead to further vitriol. Good luck to those who have to read all the angry replies here; they may not have a whole lot to give thanks for today.