Complaints about the price of a pay-per-view are one thing, but it’s something different to see people complaining to multiple cable companies that they’re completely unable to purchase a pay-per-view. That happened Saturday with the Errol Spence Jr-Mikey Garcia boxing match, though, with many saying they couldn’t purchase the Fox PPV through a range of providers:
https://twitter.com/PathWordsmith/status/1107071563713650689
Unfortunately, the high demand for the fight is causing order issues. You will need to order from the PPV site in order to watch. The purchase will be viewable on the TV box. Please use this link. https://t.co/vz7FzIPXNe
^CLW— Verizon Support (@VerizonSupport) March 17, 2019
https://twitter.com/philip_gaitan/status/1107076876797906945
@comcast @comcastcares again we tried to get a ppv fight to have technical issues and a tech can't support us. When you pay for a service…I'm frustrated continued issues. And I have many accounts with you (home/business). Thinking time to change. Hour on phone and no results.
— Vinessa Brown (@mrsvjbrown) March 16, 2019
Sadly, @comcast @comcastcares @Xfinity can't tell us why their technical difficulties won't allow us to buy the fight! #NotHappy!!! Offered to send a technician out on MONDAY. For what! SMH https://t.co/uuTvRVZmu0
— DeAndre Brown (@ministerdbrown) March 16, 2019
Technical issues happen, of course, and these tweets don’t represent all that many people compared to some PPV outages we’ve seen. (Such as the one for The Match between Tiger Woods and Phil Mickelson that wound up seeing everyone get it for free in the end.) And some of these complaints appear to have been resolved through workarounds in the end, and some of it may just have been about volume. But it’s still notable to see people unable to buy a high-profile PPV like this.
[Screenshot from @PathWordsmith]
